CANCELLATION & RETURNS
Delivery Policy
thinnara.in is committed to delivering your order with good quality packaging within the given time frame. We ship throughout the week, except Sundays & Public holidays
Shipping Policies :
In Visakhapatnam only-
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We don’t levy delivery charges
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Our prices are all-inclusive of taxes such as GST.
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Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at info@thinnaramarketing.com within 2 hours of placing the order.
Payments can be done by card/ paypal .
Refund Policy
thinnara.co.in beliefs in & we can help its customers as far as possible and has therefore a liberal cancellation policy.
How do I cancel an order on thinnara.in
If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order.
For outright cancellations by you:
– If you cancel your order before your product has shipped, we will refund the entire amount.
-cancellation is not possible once the product is shipped
Refund Policy:
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of the order.
Return Policy:
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-135-4000067 or email us at info@thinnara.in mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you at no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Apart from the condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
• Any product that exhibits physical damage to the box or to the product;
• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;
• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial numbers;
• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.
​Terms & Conditions
The Website Owner, including subsidiaries and affiliates (“www.thinnara.in” or “thinnara” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“www.thinnara.in”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.​​